Holiday Inn Manchester - City Centre by IHG

This hotel is in a great location for us, being so near to Piccadilly train station. The bedroom had air conditioning, which was most welcome in this current heatwave. The hotel also provided us with a fan on request, for an extra blast of cooling when required. The bed was really comfortable, with lovely linen and a choice of firm & soft pillows. The toiletries were so nice I even purchased some to take home with me. Breakfast was good value for money with lots to choose from, I would definitely recommend. The staff at reception were super helpful and always jolly, which is not always the case these days. We thoroughly enjoyed our stay here and hope to return again in the future.

All the staff were very helpful, Robert needs a special mention for engaging with the guests and ensuring they had the best stay possible by great customer service and giving suggestions, directions etc. The food is high quality at a reasonable price, initially we were going to look for somewhere locally to go for dinner and breakfast but so glad we didn't as couldn't have bettered what we had at the Holiday Inn, would recommend the curry. place airy, clean, spacious bedroom, very comfy bed and pillows.

We booked on booking.com at a great price with breakfast included. I mentioned it was my husbands birthday and when we arrived the lovely guy on reception confirmed very discreetly to me the room had been upgraded. He was also very warm, friendly and gave us clear directions on how to get to Co-op live. In the morning we were very pleasantly surprised with the lovely breakfast. As it had been included we weren't expecting much and we couldn't have been more wrong! It was brilliant. Great location, Great staff, Lovely room and a top breakfast. Would definitely recommend.

Excellent Staff very Welcoming on Arrival Friendly and Approachable great Customer skills lovely Breakfast as well I will Definitely be Visiting Thank you so much would Happily Stay Again .

Check-in I was welcomed by Kelsey and Ioannis and checked in by Kelsey. Their warm personalities made check-in feel like I was returning home from a work trip. The check-in was well informative and delivered professionally. Room and Facilities The room was nice and clean. I didn't get an opportunity to utilise all of the facilities on offer but was impressed with the gym set-up. Everything else.. Breakfast was great kudos to the chefs who dont usually get a shout out, but I've got to be honest, it was the morning staff working that morning that stole the show. Oliver on the front desk was lovely and built up a great rapport with me, as did Keyley and Ioannis (Ioannis pulled a Late Early shift, this was actually surprisingly nice because I had a familiar face to wake up to) Aayrushe, who welcomed everyone on Saturday morning (8th Feb) with a smile at breakfast (I'm sorry if I've spelt it wrong) but honestly all of the staff made this stay feel like I was at home and I want everyone on that shift to know that each and everyone one of them had a positive impact and to keep on, keeping on. Check out was easy. Short and sweet. I'm glad I chose Holiday Inn City Centre for my stay in Manchester. Highly recommend this hotel for anyone who doesn't want to travel too far from the Piccadilly Train station. This hotel is perfect.